Work · Short-term rentals · portfolio company
Bluff & Basin Stays: 40 units, around-the-clock guests
The situation
Forty short-term rental units means guest messages at 2am, hand-tuned pricing, and turnover coordination across cleaners and maintenance. The team wanted to reach 80 units without growing the core staff.
What the Score found
- AI-assisted guest reply drafting
- Live pricing and revenue dashboard
- Turnover coordination workflow automation
What we're building
In build: the guest-messaging Player with escalation rules, pricing-review briefs, and automated turnover dispatch — sequenced exactly as the Score's 90-day plan laid out.
The numbers
9
opportunities scored
score engine
5
departments mapped
score engine
3
start-here moves
score engine
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