SymphonyAI

Work · Field services · portfolio company

Meridian Field Services: billing that keeps up with the field

The situation

Dispatch, job documentation, and invoicing lagged the field by days, with techs retyping everything twice. Target: bill within 24 hours of job completion.

What the Score found

  • Job-document extraction to end double data entry
  • Automated invoice capture and coding
  • AI literacy program and guardrails

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What we're building

In build: voice-note job documentation that lands as structured records, invoice drafting on job close with approval gates, and dispatch assistance that frees the schedulers for exceptions.

The numbers

11

opportunities scored

score engine

6

departments mapped

score engine

3

start-here moves

score engine

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